re:imagine 2025
Experience the future of enterprise AI in the heart of New York City this fall. Join business leaders, innovators, and technologists as they explore how agentic AI is transforming work, service, and process. See these changes delivered at scale, with measurable impact and effortless execution.
MIT research states 95% of AI pilots fail – be part of the 5% that scale! At the Kore.ai NYC event, you get the blueprint of how to Reimagine business value through the use of AI
Introduction
Reimagine how work is done, processes can be automated, and service can be improved and made effortless for both customers and service reps.
Reimagine 2025 brings together leaders across AI, CX, HR, IT, Innovation, Operations, and Digital Strategy to explore how Conversational and Generative AI are driving real business outcomes.
Join us to reshape outcomes and reimagine business value through the use of AI.
At the Kore.ai re:imagine City Tours you will:
Gain insights from real-world examples of successful enterprise AI implementations.
See live demonstrations of the Kore.ai Agent Platform, designed for scalability and reliability.
Hear from experts who have navigated the challenges of deploying AI across diverse global landscapes.
Learn how to move beyond pilot projects and achieve enterprise-wide transformation.
Agenda – September 25th, 2025
Registration & refreshments
1:30 PM – 2:15 PM
Welcome & opening remarks
Kore.ai Chief Strategy Officer, Cathal McCarthy
2:15 PM – 2:30 PM
Reimagine Business with AI
Raj Koneru, Founder & CEO at Kore.ai
While AI innovation accelerates at an unprecedented pace, MIT research reveals that only 5% of proof-of-concepts successfully transition to production. This stark reality highlights a critical gap between AI’s promise and its practical implementation in enterprise environments.
In this session, Raj Koneru will explore why traditional approaches to business operations are insufficient in the AI era and share actionable strategies for bridging the POC-to-production divide. Drawing from Kore.ai’s experience helping enterprises deploy AI at scale, Raj will outline the fundamental shifts in thinking, processes, and organizational structure necessary to harness AI’s transformative potential.
2:30 PM – 3:00 PM
From Vision to Value: How CVS Is Activating Agentic AI Across the Enterprise
CVS Health Vice President Digital and Technology, Yogesh Bhagat
Kore.ai Founder & CEO, Raj Koneru
How does a healthcare giant move from AI vision to measurable enterprise value? Join this candid 30-minute fireside chat as CVS Health’s Yogesh Bhagat shares their journey from proof-of-concept to production-scale agentic AI.
Discover how CVS Health turned a core business challenge into an opportunity to activate AI across their enterprise, revealing the strategic decisions and breakthrough moments that delivered real-world business impact. Get the inside story of how one of America’s largest healthcare companies is building a scalable, customer-centric future with AI and how this work fits into the company’s broader digital strategy.
3:00 PM – 3:30 PM
Building the Enterprise Agent Ecosystem: The Autonomous Future
Kore.ai CTO, Prasanna Arikala
3:30 PM – 4:00 PM
Networking Break
4:00 PM – 4:30 PM
Customer AI Spotlight
Reimagine Work – Applying AI at Scale with Morgan Stanley
Morgan Stanley Head of AI Strategy, Shailesh Gavankar
Kore.ai Chief Strategy Officer, Cathal McCarthy
How does a global financial services firm with 80,000+ employees successfully scale AI from pilot to production? Morgan Stanley’s Head of AI Strategy shares the strategic framework that’s driving measurable productivity gains across their enterprise.
In this customer spotlight, Shailesh Gavankar will reveal Morgan Stanley’s proven approach to enterprise AI transformation and how they’re reimagining work in a highly regulated environment. Get actionable strategies and hard-won lessons from one of the industry’s most successful AI transformations.
4:30 PM – 5:00 PM
Executive Panel: Enterprise Value with AI
Forbes Author, Alexander Puutio
Kore.ai chief evangelist, Cobus Greyling
AWS Financial Services Market Development – Generative AI and ML, Alvin Huang
Join leaders from Forbes, Kore.ai, AWS, and BCG as they cut through the AI hype and synthesize insights from successful enterprise AI transformations. Building on real-world examples, our panelists will share tangible ROI patterns and lessons learned from top brands achieving genuine operational wins and strategic advantage through AI adoption—by reimagining how work gets done, how service is delivered, and how core processes are automated.
5:00 PM – 5:30 PM
Wrap up Q&A
5:30 PM – 5:45 PM
Networking Drinks & Canapes
5:45 PM – 7:00 PM
Speakers
Raj Koneru
Founder & CEO
Cathal McCarthy
Chief Strategy Officer
Shailesh Gavankar
Head of AI Strategy & Execution at Morgan Stanley
Yogesh Bhagat
Vice President Digital and Technology at CVS Health
Cobus Greyling
Chief Evangelist at Kore.ai
Alexander Puutio
Educator, Author, Founder, Advocate for range
Prasanna Arikala
CTO + Head of Product
Alvin Huang
Financial Services Market Development, Generative AI and ML
Venue
Pier59 Studios
59 Chelsea Piers 2nd floor
New York, NY 10011
Kore.ai has a proven track record of delivering secure, scalable AI solutions for leading global enterprises. Our Agent Platform is the culmination of years of experience in addressing the unique requirements of enterprise-level AI deployments.
Can’t attend? Schedule a personalized demo or contact us for more information.
